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Post by iamwill on Jun 29, 2024 8:49:57 GMT -6
Have a zimmatic pivot with variable rate irrigation system on it and the control panel is dead. Had the service tech out yesterday and he tried resetting it but no luck. It is not a serviceable item so it needs to be replaced. New one is $11500 installed. Anyone have issues with theirs in the past or found a work around for it. New one is 2 weeks out; I mean why would they not have one in stock (or overnight) in the middle of irrigation season?
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Post by victory on Jun 29, 2024 18:41:39 GMT -6
Where is the company located and where does the part have to come from? Or do they still have to make it? It shouldn't take two weeks to ship from anywhere in the world. Of course, then they would want to charge a ridiculous rate for shipping.  |
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Post by iamwill on Jun 29, 2024 20:53:35 GMT -6
The system is from Zimmatic. The module comes apart so you would assume it is repairable. It is just a circuit board a few wires and a touch screen. But according to the tech the entire thing needs to be replaced.
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Post by northernfarmer on Jun 29, 2024 21:13:10 GMT -6
Do you have access to that circuit board ( was it removed from the assembly ) so that you can look very closely at all the solder joints on the board. Perhaps a long shot but wondered if there is a chance its something as simple as a compromised solder ( one would see a hair line crack for example in the solder blob ) or if there is some component on the board that failed. Someone right into electronics may have an ability to test such a board, then again it could be in the touch screen. Sounds to me like a lot of money making bs is going on with their tactics and yet they know they have a customer by the balls.
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Post by kevlar on Jun 29, 2024 21:15:51 GMT -6
I’d try CHDP Ventures. He’s been on here a few times. I just got back a sprayer module that he looked at and hopefully got repaired, just got it yesterday so haven’t got it installed yet.
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Post by iamwill on Jun 30, 2024 9:49:25 GMT -6
I couldn't see anything wrong with the board. I don't know why it could not be made to work with a cheap tablet. It probably can't be fixed as the tech said the only thing they can do is try and reset it and there is no exchange on it so am assuming it is just junked. The odd thing is the little led light on it is a steady green indicating that everything is good yet nothing is working. Tech said it most likely got corrupted somehow. The thing is only 8 years old and not like a piece of equipment that is bouncing around and working in all sorts of temperatures and dust and moisture. All these electronic repairs are starting to add up and the lack of reliability adds even more cost/losses. It's not like a tractor or combine where you can just get another and carry on with your day. The wait is the thing that really pisses me off, I guess it's just like everything else where I am the only one who has ever had an issue.
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Post by kevlar on Jun 30, 2024 10:36:25 GMT -6
Someone can fix it. I sent a GPS monitor to a place in Iowa to get fixed for a couple hundred dollars when the dealer said they can’t be repaired. They just want to sell you a new one at a 1000% markup. I can almost guarantee someone can fix it.
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Post by iamwill on Jun 30, 2024 11:03:29 GMT -6
I will give CHDP ventures a call next week. I sent them a gps module a year or 2 ago that they could not fix. Can't remember the exact reason but something to do with not being able to access any type of schematics for it. All they could do was replace a relay and it technically should have worked but for some reason it would not communicate with the screen. I have a feeling this will be the same thing, some sort of proprietary something, might as well say john deere on it.
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